News & Insights

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EMA News & Insights

  • A Note From New Employee Sandip Basu

    Hello! My name is Sandip Basu and I am delighted to join EMA, Inc. My quest for science education was cut short with my high school graduation, and I studied Economics for the next five years. The software sector was booming in India as I completed my master’s degree. I was attracted to technology and […]

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  • Download EMA’s Presentations from UMC 2018

    Utilities are coping with changes brought by an explosion of new technologies and quickly-changing demographics. It’s not surprising that some of the most well-attended sessions at this year’s Utility Management Conference related to workforce issues. EMA Practice Group Manager Jack Geisenhoff presented on two very different facets of the topic. First up was the Workforce of […]

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  • Mo Rousso Rejoins EMA

    Mo Rousso had worked for EMA for 16 years when he left in 2001 to found his own company. 17 years later, we’re delighted to welcome him back. Mo is clear on his reasons for returning to EMA. During my first term at EMA, I worked in a challenging and dynamic environment with many brilliant, […]

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  • Now Available – EMA’s Presentation from WEFTEC 2017

    John Schiebold and his collaborators from the City of Grand Rapids, MI were invited to present a case study at WEFTEC 2017. The presentation described how implementing recommendations from an operational assessment and ongoing improvements allowed the City of Grand Rapids Water System and Environmental Services Department to transform their organization, improve operational effectiveness, and […]

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  • EMA’s Clyde Pace Published in Water, Environment & Technology

    The August 2017 issue of Water, Environment & Technology includes “Controlling the Control Room Interface,” an article co-authored by EMA’s Clyde Pace and Larry Sawicki of the Pima County Regional Wastewater Reclamation Department. From the magazine’s website: Control room operator interfaces have come a long way in a single lifetime, evolving from mechanical, manual switches […]

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  • Communicator: For SCADA/PCS, Internet Access Can Be a Deadly Sin

    A look at some questionable SCADA/PCS practices, with recommended strategies to mitigate their risks. Download now.    

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  • Communicator: Customer Billing Fairness Improves Customer Service – and Increases Revenue

    Customer service is a strategic mission at Toronto Water. Their recent program to implement AMI supports that mission by enhancing fairness, transparency, and accountability to customers while saving the utility millions. Download now.  

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