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EMA authors published in Journal AWWA
The June 2018 issue of Journal AWWA includes “Water and Electric AMI Differences: What Water Utility Leaders Need to Know,” an article written by EMA CEO and President Terry Brueck with co-authors and EMA associates Claude Williams, Jon Varner, and Ed Tirakian. The article is partially based on research EMA is performing as part of […]
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ACE 2018
EMA is at ACE 2018! Our associates are giving two presentations at professional sessions and moderating a third session, in addition to our usual education and networking activities. If you’re attending and would like to meet with one of our experts, contact us and we’ll get in touch. Please join us for our presentations. Tuesday, June 12 Presentation: When Is […]
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Communicator: Customer Billing Fairness Improves Customer Service – and Increases Revenue
Customer service is a strategic mission at Toronto Water. Their recent program to implement AMI supports that mission by enhancing fairness, transparency, and accountability to customers while saving the utility millions. Download now.
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