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Archive for March, 2019

  • EMA’s David Selby attends the AWWA/WEF 2019 Young Professionals Summit

    Held in conjunction with the Utility Management Conference, the AWWA/WEF Young Professionals (YP) Summit is the premier water and wastewater industry event for young professionals. EMA’s David Selby attended the conference, which was recently held in Nashville, to learn, create, and share ideas that will help shape the future of water. When asked about his […]

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  • EMA attends The Utility Management Conference

    Seven EMA team members headed to Nashville earlier this month to attend the 2019 Utility Management Conference. EMA delivered four professional program presentations, attended committee meetings, hosted a client reception at the Hermitage Hotel, and participated in the Young Professionals Summit. EMA addressed some of the conference’s hottest topics in our presentations: Brian Schrantz with […]

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  • Utilities share perspectives on J.D. Power’s survey results

    Everyone has heard of J.D. Power’s customer satisfaction surveys, but what value do utilities see from the company’s survey of residential water utility customers? That is the question EMA’s Martha Rodriguez and Terry Brueck addressed in their article, “Utility Perspectives on J.D. Power’s Market Intelligence,” published in the April 2019 Water Utility Executive. This article […]

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  • The Changing Workforce Requires Adaptive Leadership

    North American utilities face a significant workforce transition and change is happening quickly. Baby boomers are retiring and taking years of knowledge with them, while succeeding generations are considerably smaller and are attracted to different types of career opportunities. New generations of leaders and workers bring different expectations and values to the workplace, and new […]

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