At EMA, being a valuable member of our industry and our community is one of the most important things we do.

  • Cybersecurity Assessments and Improvements

    We help utilities establish leading policies and procedures to mitigate risk posed by cybersecurity threats with a focus on their industrial control systems. We work to educate and guide utility staff responsible for the overarching cybersecurity program and governance processes.

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  • Decision Support Systems

    We help utilities implement technologies and practices to measure and optimize performance in water operations, asset management, and customer service. Our approach starts with establishing effective data management and reporting, then moves toward having a more real-time and predictive approach.

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  • IT Strategy and Master Plans

    Starting from an organization’s strategic business plan, EMA works closely with utility leadership and staff to understand their current information technology situation and priorities. We look at how technology decisions are made (governance processes) and help utilities strengthen those policies and procedures. We work closely with governance and business teams to select the technology options […]

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  • System Implementations and Integrations

    We develop tailored implementation approaches that consider the technology tools and impacted work processes – while leveraging the skills and capacity of utility staff. We help utilities select the technologies that best address their situation, including processes requiring the integration of multiple systems such as warehouse inventory and purchasing processes.

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  • Data Management and Analytics

    EMA has the expertise to select or develop data management systems that analyze billions of records. We provide time saving tools that automate compliance reporting and optimize water production and distribution processes. We have implemented and developed Meter Analytics systems that have allowed utilities to reduce water loss and improve customer service.

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