News & Insights

EMA News & Insights

  • Customer Information Systems

    We assist utilities with replacing or upgrading their Customer Information Systems (CIS). EMA is the utilities’ trusted advisor for these important projects. We are knowledgeable on the CIS vendor offerings, yet we are vendor neutral. Services include requirements gathering, RFP development, vendor selection, contract negotiation and implementation support.

    We help the utility through the entire journey, from initial needs assessment to successful implementation of systems that transform their business and help achieve their long-term goals.

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