Terry leads strategic initiatives for many utilities, water sector associations, and research organizations. Terry’s contributions include forecasting of future trends and utility strategies to improve organizational performance. His research is notable for results that deal with practical ways to implement asset management, energy management, information technology, process automation, metering infrastructure, workforce development, benchmarking and performance measurement. In his more than 40 years of experience, Terry has worked with utilities in the United States, Canada, and the United Kingdom to help their organizations become more efficient, effective, and prepared for the future. A Registered Professional Engineer, he is a frequent speaker at industry conferences where he has authored and presented many papers on projects for WRF, AWWA, WEF, AMWA, NACWA, and leading utilities.