Changing workforce demographics continue to impact your business. The well-publicized “graying of America” is of vital concern to many utility managers. Is your organization positioned to deal with up to 35% of your workforce retiring within the next 10 years?  By creating a sound succession plan and instituting a knowledge management program, you can maintain and retain the institutional knowledge needed for your organization’s day-to-day operation. You can create a vital, sustainable environment that identifies your talent needs and available talent pool and create development opportunities for your employees.