| Click the check box for the presentations you wish to order, and proceed to the Order Presentations button at the bottom of the page to complete your request. |
AWWA Annual Conference 2008 (ACE)
June 8-12, Atlanta, GA |
Expanded QualServe Capabilities Improve Performance for Utilities
Terry Brueck, EMA & John Anderson, AWWA
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Engagement Survey Identify Org. Needs & Help Improve Employee Perf.
Brad Jurkovac, EMA & Gwendoyln Ruff, Columbus Water Works
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Inclusion of Mutual Aid Net. In Tabletop Exer. Improve ER Preparedness
Mike Sweeney, EMA & Raymond Hanson, Orange County Government & Scott Kelly, JEA
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Linking New Worker Strategies to Workforce Planning
Marcia Isbell, EMA
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Sustainable Workforce Stratagies Support Utility Strategic Direction
Marcia Isbell, EMA
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AWWA/WEF Utility Management Conference 2008
February 24-27, Tampa, FL |
Retaining Valuable Knowledge in You Utility
Linda Blankenship, EMA
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Strategies to Help Water Utilities Ensure Effective Retention of Knowledge
Melanie Rettie, EMA
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Keep it Simple & Focused: Effective Method of Implementing Asset Mgmt
Mike Sweeney & Allan Manning, EMA
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Florida Utilities Establish a Successful Statewide Benchmarking Initiative
Mike Sweeney, EMA, Brian Wheeler, Toho Water Authority, Joe Cheatham, City of Tallahassee, & James Ginley, AWWA
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The Future Workforce: What One Utility is Doing to Ensure Sustainability
Marcia Isbell, EMA
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QualServe Enhances Tools To Improve Utility Operations
Terry Brueck, EMA
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Collaborative Approach to Crucial CIS Acquisition
Melanie Rettie, EMA & Steve Gleason & Dave Wagner, St. Paul Regional Water Services
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Responding to Impending Workforce Pressures in Jacksonville
Allan Manning, EMA & Scott Kelly, JEA
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NACWA 2008 Winter Conference
February 5-8, Phoenix, AZ |
Columbus Water Works Strategic Journey
Terry Brueck, EMA
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Creativity & Participation Build Flexibility & Productivity in Your Workforce
Marcia Isbell, EMA
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Strategic Planning-How Toho Water Achieves Effective Utility Management
Linda Blankenship, EMA
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WEFTEC 2007
October 13-17, San Diego, CA |
Workforce Planning: Demographics in the 21st Century
Terry Brueck, EMA
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Talent Retention as Key Driver to Workforce Development
Marcia Isbell, EMA
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Dev. Knowledge Retention Strategy Saves Valuable Org. Resources
Terry Brueck & Linda Blankenship, EMA
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Change Drivers & Sustaining Change for Asset Management
Terry Brueck, EMA
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Best Practice Strategies for Tacit Knowledge Retention
Linda Blankenship, EMA
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Fundamentals and Applications for On-Line Process Analyzers
Bob Hill, EMA & Charles Aycock, City of Roseville, CA
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AWWA Annual Conference 2007 (ACE)
June 24-27, Toronto, Canada |
Long-term Plng for Improved Customer Service in Toronto Pays Off
Claude Williams, EMA & Cuilanna Cabone, Alex Marich, Carlo Casale, Toronto
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Planning for Knowledge Retention Now Saves Org Resources
Linda Blankenship, EMA
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Water Consump Frcstg to Improve Energy Efficiency of Pumping Ops
Larry Jentgen, Harold Kidder, & Bob Hill, EMA
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Approach Yields Consensus in CIS Selection at St. Paul
Melanie Rettie & Greg Haupt, EMA & Dave Wagner, Saint Paul Regional Water Services
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GVRD Employs Operational Decision Support Tools
Steve Conrad & Bob Hill, EMA & Sharon Peters, Greater Vancouver Regional District
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Information Management & Technology/Customer Service Conference 2007
March 4-7, Austin, TX |
Utilities to Regain Secure Access to Automated Systems
Candace Chan-Sands, EMA
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Preparing for the Inevitable: Replacing or Upgrading Your CIS
Greg Haupt, EMA & Thad Luther, Central Arkansas Water
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Advanced Integration Provides Mobile Customer Response Mgmt Tool
Melanie Rettie, EMA
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GITA 2007
March 4-7, San Antonio, TX |
GIS/CMMS Provides Solution for Managing Distib Work & Assets
Skip Heise, EMA
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AWWA/WEF Joint Management Conference 2007
February 25-28, Portland, OR |
Imple Asset Management: People & Info Perspective
Terry Brueck, EMA
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Becoming the Employer of Choice
Alan Manning, EMA & Karen Pallansch, Alexandria Sanitation Authority
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CIS Crossroads: Evolution or Revolution
Marcia Isbell, EMA
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Building a Talent-Driven Organization
Brad Jurkovac & Tim Payne, EMA
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Capturing Valuable Knowledge Before it Walks Out the Door
Terry Brueck, EMA
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Strategic Opportunity to Expand, Enhance the QualServe Program
Terry Brueck, EMA & Jim Ginley, AWWA
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Successfully Integrate Asset Mgmt & Customer Srvc Functions
Marcia Isbell, EMA
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WEFTEC 2006
October 21-25, Dallas, TX |
Reducing Risk by Implementing Asset Management Technology
Terry Brueck, EMA & Mike Sweeney, EMA
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Manage Your Org's Knowledge Assets Before They Walk Out the Door
Linda Blankenship, EMA & John O'Neil, P.E., Johnson County Wastewater
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Best Practices Strategies for Tacit Knowledge Management
Linda Blankenship, EMA
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The Supporting Role Of IT In Knowledge Mgmt
Terry Brueck, EMA
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Demystifying Asset Management: Building a Program
Mike Sweeney, EMA & Cliff Arnett, Columbus Water Works
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How Las Vegas is Dealing With a Changing Workforce
Mike Johnson, EMA & David Mendenhall, City of Las Vegas Environmental Division
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Building a Culture of Employees at Charleston, SC CPW
Alan Manning, EMA & William Koopman, Charleston Water System
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O&M Partnering with Engineering - O&M Perspective
George Vania, EMA
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Measuring the Success of an Asset & Work Mgmt Program
Nancy Lerner, EMA & Saundra Thaxton, City of Corpus Christi
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Energy Savings Through Better Design, Control, & Optimization
Bob Hill, EMA
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Information Management & Technology/Customer Service Conference 2006
March 19-22, Portland, OR |
Managing Sevice Premises
Nancy Lerner, EMA
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IT Strategic Plan – Direction, Org Alignt & Tangible Result
Melanie Rettie, EMA & Paul Vonder Meulen, Greater Cincinnati Water Works
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Managing Customer-driven Work in Corpus Christi
Nancy Lerner, EMA
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