Shrinking budgets, aging infrastructure, regulatory pressure, the soaring cost of benefits, constant media scrutiny, and a demanding customer base make the business of government one of the toughest jobs around.  Fortunately, there is an innovative new business model to make it all work.

As partners with city, county, and regional governments, EMA’s job is to identify and capture opportunities to save money, avoid privatization, and get the greatest return on your investment in people. Working with civic leaders, we use best practices to improve the effectiveness of organizations, their business practices, and technology. Every community is unique, but EMA has saved government millions of dollars while improving service delivery in public works, health and human services, and day-to-day operations.

Case Studies:

The following case studies provide a sampling of our clients’ success working with EMA:

Self-Funding Model Drives Continuous Improvement at City of Akron

City of Winnipeg WorkSmart Program Produces Efficient, Cost-Effective Public Works Service Delivery Despite Limited Maintenance Funds

City of Bismarck, ND Uses Strategic Technology Planning to Achieve Clear Mechanism to Analyze and Prioritize Investments in Technology

City of Ottawa Competitive Service Delivery Review Framework Ensures Optimal Value and Continuous Improvement in Growing Metro Region

311 One-Call Center and Work Management Program Combine to Revolutionize Service Delivery to Residents of City of Corpus Christi

DeKalb County, GA Leverages Existing Infrastructure to Implement Wide Area Network for Superior Telecommunications Service

Denver Street Maintenance Division Embarks on Comprehensive Performance Improvement Action Plan To Better Serve 4.3 Million Residents