Gain the e-Business Advantage

As business organizations continue to expand their electronic business solutions, their return on investment is visible through remarkable savings, increased revenue, and improved customer service.

But in recent years, technology initiatives account for as much as one third of a company’s operating budget in many large organizations. These technology investments have become primary targets for cost containment especially with the economic downturn. Now, more than ever, it is critical to understand the ways organizations can achieve cost savings with e-Business strategies and initiatives.

Social Media

EMA is excited about the new opportunities to use Social Media to meet the business needs of our clients. According to Gartner (IMTech, 2010), social media investment occurs at three levels:

• No cost
• Low cost
• Justified business investments

EMA recognizes that many utilities and municipalities are in the no cost/low cost phase of deployment. We offer the following worksheets to help our clients realize immediate business benefits from social media at no cost. In addition, EMA stands ready to help our clients leverage social media apps to directly communicate with their internal applications (see Integration Services). 

Worksheets:

• Potential Business Uses for Social Media This worksheet identifies several business uses for social media in use by Water and Wastewater Utilities. Use this worksheet to support your Social Media Business Plan.
• Example Social Media Tools  This worksheet contains links to social media tools recommended by Water and Wastewater Utilities or government agencies.