For over 30 years as a specialized consulting firm, EMA has focused on the technology and business management needs of utility, government, and manufacturing organizations. As an acknowledged pioneer in performance and productivity, EMA has grown with and responded to the changing needs of your organization.
EMA professionals are richly experienced in all dimensions of organization development and communication, work practices, change management, and information, control, and communications technologies. Our culture of collaborating with you to achieve commitment, consensus, and knowledge transfer is an ongoing, natural part of every project. Equally skilled at developing working relationships with upper management as well as the crafts, we consistently help you bring about the changes that will sustain you as efficient and effective business entities.
Broad Expertise Available To Support Your Goals
As an innovative problem-solving and information resource, EMA works with your organization to plan, design, and implement productivity programs based on best practices. Projects have addressed operations, maintenance, and management practices as well as the operations of support departments such as customer service, laboratory, finance, industrial pretreatment, and human resources. Using a best practices methodology that integrates organization, technology, and practices, we help you achieve significant bottom-line savings.
Major Services To Assist You
Organization, Practices, and Technology
(O-P-T) are the hallmarks of EMA’s service offerings. Using our O-P-T approach, we work with you to develop trust and confidence – integrating your organization and resources with progressive work practices and leading-edge technology solutions. Some of the services we provide include:
- engineering: telecommunications, control systems engineering and construction, computer-aided drawing/drafting, automated mapping/facilities management, and geographic information systems
- O&M systems: operations, maintenance and laboratory management, process control information systems and decision support systems
- reengineering/organizational services: assessments and competitiveness plans, work practice analysis, change management, team building and communications, and compensation planning
- business systems: customer service, financial, and human resources applications
- security, vulnerability, and disaster avoidance services
- e-Business: consulting and online services to meet utility customer needs, website communities to provide information and other business-enabling services
Flexible Organization At Work
EMA’s organizational structure applies the concepts of today’s flexible organizations and uses teams, knowledge management, and communication programs. This structure brings the best possible skills to our clients and ensures personal and professional development of associates. Each associate is a member of an expertise team. These teams bring people together who, regardless of location, need to share knowledge and skills in a specific area such as Operations and Maintenance or customer information. This means that our offices are not geographically limited by location; any associate from any location may work on a project where the individual’s skills meet client needs.
For more information, contact us at info@ema-inc.com
or by phone at 651.639.5600 in our St. Paul, MN, USA headquarters office. |
